If I pay for one registration, can both me and my partner attend?
The understanding is that each registration is for one person. Now…are we going to police that? Are we going to police whether your partner is in the room with you listening in? Absolutely not. If your partner listens in, so be it. At the end of the day, we want people to have the information.
However, in each class, we have sections where we break people into partners (and similar groups). For those activities, we do require that there is only one person per camera. (You can imagine the problems that would arise if we broke people into partners and then one person is unexpectedly partnered with two people in a room, and then they don’t get their allotted time for the help they are expecting.)
We recommend that, if both partners want to take the course, that they each register separately.
Can I sign up for this course only and not take the Autism Crisis Lifeline instant mini-course?
You sure can. But we strongly recommend doing both because that is what will be the most helpful to you. (That’s why we make the mini-course free if you sign up for both at the same time. Raun K. Kaufman and Kate C. Wilde wanted to make it a no-brainer to do both.)
What if I cannot make it on the date of the course?
Well, here’s the thing: The entire reason for the creation of this course is for families and others who are in a crisis right now. The whole idea is to catch it right when you’re in the middle of it. If you have a child or adult on spectrum, you’ll want to move heaven and earth to go now. If you are a professional, educator, social worker, police officer, or member of a school or group home staff, and you face crises (which...of course you do!), then, the sooner you get this under your belt, the sooner things are going to change, so you'll have to decide for yourself if it's worth waiting for some future date. (If you absolutely, positively cannot attend the upcoming course, keep coming back to this website and looking. We’ll put the next date up after the upcoming course has ended.)
What are the exact dates and times of the course?
You can always see the dates on the Step 3 section of the home page of the website. (You can also find it further down on the home page where the three sign-up options are presented.) Since it was designed to take place on a Saturday and Sunday for maximum convenience, here is how the schedule plays out:
9:00AM–11:00AM – Class: Turnaround Tool #1
11:00AM–12:00PM – Break
12:00PM–2:00PM – Class: Turnaround Tool #2
2:00PM–3:00PM – Break
3:00PM–5:00PM – Class: Turnaround Tool #3
9:00AM–11:00AM – Class: Turnaround Tool #4
11:00AM–12:00PM – Break
12:00PM–2:00PM – Class: Turnaround Tool #5
Important: All times are U.S. Eastern Time.
What is the cancellation/refund policy?
You may cancel your registration for this course up to a week before the start date (for any reason), and you will receive a full refund for the purchase price of this course. Because of arrangements (financial and otherwise) that we need to make beginning a week ahead of time, we will not be able to provide any refunds to those who cancel less than a week in advance.
Note 1: Remember that we also have the Boredom-Free Guarantee. We are so certain that, unlike with most online or Zoom-based courses, you will not be bored during this course that we make this offer: If, after attending the first two-hour class in its entirety, you are bored (or don’t feel that you are learning anything useful), then you may trigger the Boredom-Free Guarantee. You will then have your purchase price refunded in full (and be disenrolled from the rest of the course, naturally).
Note 2: If you register for both courses at once (the most popular option – which means that you will get the Autism Crisis Lifeline instant mini-course for free), and then you cancel your registration for the Autism Crisis Turnaround live rescue course (either a week in advance or by triggering the Boredom-Free Guarantee), then you will receive a refund minus the $75 price for the Autism Crisis Lifeline instant mini-course.
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